Every company pretty much has a web site these days. Some are fairly useless, and some are quite wonderful. It is very refreshing to encounter a business’ web site that lets you do what you need to do.
Sharon and I recently ordered the Speedpass for our keychains to quickly buy gas from any Exxon-Mobil gas station. When I sent in the original Speedpass account application, I attached a certain credit card to the Speedpass units and set it to ask whether I want a receipt when I get gas. The other day I wanted to switch from a credit card to a debit card and always get a receipt. Within minutes I had found the Speedpass web site, registered for a login, changed the credit card to our debit card, and changed the preference to always give us a receipt. I bought gas at an Exxon-Mobil a day or two later and the preferences were already in effect. Now this is exactly the type of functionality I like to see from a web site. Let me do what I want to do!